Refund policy

Return Policy

Eligibility

  • Returns must be requested within 10 days of delivery. Keep in mind we have the right to deny any returns with valid reasoning. Sometimes store credit may be the only option rather than a credit back to the card, it goes case by case.

  • Items must be unused, in original condition, and in original packaging.

  • Proof of purchase is required.

  • Do not return items to the manufacturer, you must contact us for the address.

  • Customer is responsible for shipping cost back to us & should insure the package because if we receive a damaged product you will not be refunded.

Refunds

  • Once we receive and inspect your item, you’ll be notified via email/phone if the refund is approved or denied.

  • Approved refunds are processed to the original payment method within a few business days.

Restocking Fees

  • A 20% restocking fee applies to most accepted returns or canceled items.

  • Fees may be waived at CenCalMotorsport’s discretion in special cases.

  • Shipping and handling fees are non-refundable unless we shipped the wrong item.

Exchanges

We only replace items if they are defective, damaged upon delivery or you were sent the wrong item. To request an exchange, email us with your order details.

Non-Returnable Items

  • Sale items

  • Certain special-order or non-stocked products (contact us before purchase if unsure)